Thank you so much for your CHASE! order - we are beyond excited for you to get it!
We wanted to reach out personally with a quick update. Unfortunately, a shipment of key components was lost in transit, which has caused a delay in production. We expect to have everything back on track and orders shipping by the end of next week, or the week after at the latest.
We know this isn't the news you were hoping for, and we truly appreciate your patience. This is one of the realities of being a small business - sometimes you're at the mercy of the shipping carriers. But the parts finally arrived yesterday and the boards have gone back into production!
Meghan recorded a short message for you with more details:
If you have any questions in the meantime, please don't hesitate to reach out to support@swiftpaws.com - we're always happy to help.
Thank you again for your support. It means the world to our small team.
Warmly,
The SwiftPaws Team
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